Delivery and Returns

Delivery

I aim to despatch your order within 72 hours of receiving it, up to 4 working days around busy periods such as Christmas and Easter.

UK standard delivery fee - £2.5 (2-5 working days once dispatched)

International standard delivery fee - £10 (USA - up to 15 working days once dispatched ; Europe - up to 20 working days once dispatched ; Rest of world - up to 20 working days once dispatched ; Australia - up to 25 working days once dispatched)

For other preferences in terms of delivery, please feel free to email me at hi@besoph.com .

All orders placed in the UK come with 1st class.

All orders placed internationally are tracked and signed for and as mentioned above, regardless of the weight of the package, there is a standard fee of £10.

Returns

Items (except earrings, which CANNOT be returned or exchanged for safety purposes) can be returned or exchanged within 14 days of receipt.
The item must be returned in their original, unworn condition, in the same packaging.

Gift Cards cannot be refunded or exchanged.

The buyer is responsible for any postage costs in regards to returns. It is advised to be used at least 1st class postage within the UK, and tracked and signed for international.